Privacy Policy

1. Introduction

This Privacy Policy explains how SnowTools ("we", "us", or "our") collects, uses, and protects your information when you use our service.

2. Information We Collect

• Discord account information (such as user ID, username, avatar)
• Email address (if provided by Discord OAuth)
• Payment information (handled securely by Stripe; we do not store your card details)
• Bot/account configuration and usage statistics
• Feedback and support messages

3. How We Use Your Information

• To provide and maintain the SnowTools service
• To process payments and manage subscriptions
• To communicate with you about your account or support requests
• To improve our service and user experience
• To comply with legal obligations

4. Data Sharing

We do not sell or share your personal information with third parties except:

• With service providers (e.g., Stripe for payments, Discord for authentication)
• As required by law or to protect our rights

5. Data Security

We use reasonable measures to protect your data, but no system is 100% secure. You are responsible for keeping your account credentials safe.

6. Data Retention

We retain your information as long as your account is active or as needed to provide our service. You may request deletion of your data by contacting support.

7. Children's Privacy

SnowTools is not intended for children under 13. We do not knowingly collect data from children under 13.

8. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the service after changes constitutes acceptance of the new policy.

9. Contact

For questions or requests regarding your privacy, please join our Discord support server or contact us through the provided channels.